Privacy Policy

At Outlet Catch Zone Pro Store (“we,” “us,” or “our”), we are committed to protecting the privacy of baseball and softball players, coaches, and enthusiasts who use our website (www.catchzonepro.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect several types of information from and about users of our website:

• Personal Identification Information: Name, email address, shipping/billing address, phone number, payment information (processed securely through our payment gateways).
• Transaction Information: Details about purchases you make, including products ordered, sizes, and preferences.
• Technical Information: IP address, browser type, operating system, referring URLs, and browsing behavior on our site.
• Communication Data: Records of your communications with our customer service team.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders for catcher’s gear and related equipment
• To provide customer support and respond to inquiries
• To improve our website, products, and services
• To send transactional emails (order confirmations, shipping updates)
• To detect and prevent fraud and enhance payment security
• To comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We may share your information in the following limited circumstances:

• Service Providers: With third parties who perform services on our behalf (payment processors, shipping carriers, IT service providers).
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• 256-bit SSL encryption for all transactions
• Secure payment processing through PCI-compliant gateways
• Regular security assessments of our systems
• Limited access to personal data within our organization

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal requirements)
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart contents
• Analyze site traffic and improve performance
• Provide personalized content and offers (with your consent)

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

8. Children’s Privacy

While we sell youth catcher’s gear, our website is not directed at children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

Thank you for trusting Outlet Catch Zone Pro Store with your catcher’s gear needs and your personal information. We’re committed to protecting your privacy as seriously as we’re committed to protecting players behind the plate.